"I am very happy with him, every player is looking together and Mesut has the respect of every player here".
That approach appears to have done little to address the problem head-on, although the larger issues at play have not escaped the attention of many others, typified by Justice Minister Katerina Barley's tweet that it was "an alarming sign when a footballer like Mesut Ozil feels no longer wanted in his country and unrepresented by the DFB".
Speaking at a press conference ahead of Thursday's friendly against Atletico Madrid, with Paris St Germain also providing opposition later on the trip, Emery told arsenal.com: "All of us want to help Mesut feel like it is his home here with us, like a family and it is a family for every player". Indeed, the cynics would say that Ozil has grown used to receiving such warm treatment from Arsenal, the club who earlier this year agreed to pay him £350,000 per week.
The message was one of clear support for Ozil.
According to the Daily Mail, witnesses of Gazidis's speech were impressed by his tone and gave him a round of applause.
Arsenal news Jurgen Klopp has defended Mesut Ozil's decision
"He has experience, he has quality and he has a great mentality". Ozil is, however, in line to face PSG on Saturday.
Both players are of Turkish descent, but the incident sparked a furious backlash in Germany, with the national football federation (DFB) criticizing the pair for meeting a figure whom it said did "not sufficiently respect" the values that it stands for.
Arsenal forward Reiss Nelson and midfielder Alex Iwobi sat alongside Ozil at the fan event in Singapore.
Ozil's team-mate Petr Cech added: "He's an important player and obviously we're going to support him and make sure he feels right to perform at his best and feels comfortable".
Asked whether Ozil was mentally prepared for the season, Spaniard Emery said: "I am sure he is going to have a big season with us".